Iteris is committed to maintaining the highest level of customer satisfaction through continuous improvements in quality, delivery and service. Iteris is certified to ISO 9001:2015. Our Quality Management System is focused on customer satisfaction and continuous improvement.

To view our ISO certificate, please click here: ISO 9001:2015 Certificate.

Iteris' Quality Policy

We are committed to:

• Meeting or exceeding our customers' expectations on all the products, software solutions and services we provide.  
• Delivering products, software solutions and services that are free of defects and that are delivered on time.
• Monitoring and analyzing key product, process and business metrics to improve our product, processes and quality systems.
• Utilizing internal audits, corrective action systems, risk mitigation tools, state of supplier performance and management review to assess the effectiveness and improve our quality systems.
• Gathering customer feedback regarding the quality of our products, software and services to promote feature enhancement, improve performance, improve product quality, and enhance reliability.